This Refund Policy was last updated on 11/30/2023.
1. Digital Products (Ebooks)
We do not offer refunds for digital products, including ebooks. Once an ebook has been purchased and downloaded, it is considered a final sale. Please ensure that you carefully review all product details before making your purchase.
2. Physical Products (Paperbacks)
We offer refunds for physical products, specifically paperbacks, under the following conditions:
a. Refund Period:
- You may request a refund for a paperback within 30 days of the purchase date.
b. Condition of the Item:
- To be eligible for a refund, the paperback must be returned in new and unused condition. It should be free from any damage, markings, or signs of wear.
c. Return Process:
- To initiate a return and refund, please contact our customer service at support@ablackthangboo.com. Provide your order number and details about the item you wish to return.
d. Refund Processing:
- Once we receive the returned item and verify its condition, we will process the refund to the original payment method used for the purchase.
e. Return Shipping:
- Customers are responsible for the cost of return shipping unless the return is due to an error on our part.
3. Contact Us
If you have any questions or concerns about our refund policy, please contact us at support@ablackthangbook.com.